TERMS & CONDITIONS
TERMS AND CONDITIONS
- “Mandurah Mazda” refers to Mandurah Mazda, its agents, employees, and affiliates.
- “Customer” refers to any individual or entity engaging in transactions with Mandurah Mazda.
2. Vehicle Sales
- Mandurah Mazda offers new and used vehicles for sale.
- All vehicles are subject to availability, and prices are subject to change without prior notice.
- Vehicle specifications and features are subject to change, and Mandurah Mazda is not liable for any discrepancies.
- The Customer is responsible for any applicable taxes, fees, and registration costs associated with the purchase of a vehicle.
3. Service and Repairs
- Mandurah Mazda provides vehicle servicing and repair services.
- The cost of services and repairs will be provided to the Customer before commencement, and no work will be conducted without the Customer’s approval.
- Mandurah Mazda is not responsible for damages or losses of personal items left in the vehicle during service or repair.
4. Financing and Insurance
- Mandurah Mazda can assist the Customer in arranging financing and insurance for vehicle purchases.
- Financing and insurance terms and conditions are set by third-party providers, and the Customer should review these separately.
- Mandurah Mazda may receive a commission for facilitating financing or insurance transactions.
6. Intellectual Property
- All content on the Mandurah Mazda website and materials provided are protected by intellectual property rights and may not be used or reproduced without permission.
7. Warranty and Liability
- New vehicles are sold with warranties that are subject to the terms and conditions provided by the manufacturer.
- Used vehicles may come with warranties as specified in individual sales agreements.
- Mandurah Mazda is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
8. Dispute Resolution
- Any disputes or concerns should be raised with Mandurah Mazda through the contact information provided in this agreement.
- Mandurah Mazda will make reasonable efforts to resolve disputes in an amicable manner.
9. Applicable Law
- This agreement is governed by the laws of the state of Western Australia, and any legal action must be taken in the appropriate jurisdiction.
- Mandurah Mazda may update these terms and conditions from time to time, and the Customer agrees to be bound by the most recent version of the terms and conditions.
The Types of Personal Information We Collect and Retain
In our interactions with you, we may gather personal information, which could include your name, address, date of birth, contact numbers, email address, and driver’s license details.
How We Collect and Secure Personal Information
Typically, we acquire personal information directly from you when you reach out to us. Additionally, we may obtain personal information from third parties, such as finance or insurance providers offering services related to your needs. We employ various safeguards to protect this information, ensuring it is stored in secure locations with restricted access, and when shared with third parties, we confirm their adherence to appropriate policies and security measures. When personal information is no longer needed, we de-identify, delete, or securely destroy it.
How We Utilise and Disclose Personal Information
We gather and use your personal information for a variety of purposes, including but not limited to:
- Facilitating your requests related to vehicle purchases, parts, servicing, repairs, finance, or insurance.
- Providing you with product information and special offers.
- Coordinating tasks like vehicle registration, finance, or insurance on your behalf.
- Contacting you regarding vehicle recalls, programs, warranty issues, and customer satisfaction surveys.
- Maintaining records for accounting, administrative, and legal requirements.
- Sharing your details with vehicle manufacturers for warranty purposes or customer satisfaction surveys.
- Any other purposes related to your interactions with us.
How to Access Your Personal Information
You may access your personal information by getting in touch with us. Please contact the Mandurah Mazda staff member you usually deal with or send an email to firstname.lastname@example.org to initiate this request. We will work with you to arrange a convenient time and method for accessing your information. If you believe any of the personal information we hold is incorrect, please contact us at email@example.com to provide the correct details, and we will update our records accordingly.
How to Lodge a Privacy Complaint
If you have concerns about how we manage or use your personal information, please contact us at firstname.lastname@example.org, outlining your concerns and desired resolution. We will investigate your complaint, respond with our findings and proposed actions within 30 days. If you remain dissatisfied with the outcome, you can escalate your complaint to the Office of the Australian Information Commissioner.
Transfer of Personal Information Overseas
Mandurah Mazda may disclose personal information, including credit information, to overseas recipients for the purpose of providing products and services and for administrative or management functions.
Our business maintains affiliations with international entities, such as vehicle manufacturers and original equipment manufacturers. While conducting business with you, we may share some of your personal information with overseas recipients. However, this is done only when:
- It is necessary to complete the transaction you have entered into.
- You have given consent.
- We have reasonable grounds to believe that the overseas recipient is obligated by similar enforceable laws, akin to the Australian Privacy Principles (APPs).
- It is permitted by law.
While it is not feasible to enumerate every country where such recipients might be located, disclosures are likely to include countries where our franchise’s parent companies operate, such as Japan and Germany.
Our Contact Details:
Mandurah Mazda Address: 137 Pinjarra Road Mandurah WA 6210 Phone: 0895831600
Links to Other Sites
This website includes links to other websites. We are not responsible for the privacy policies of other sites.